Terms of Service
Last updated: March 24, 2025
Welcome to Wavefinity LLC. By visiting our website or working with us, you’re agreeing to a few simple terms designed to keep things clear, fair, and functional, for both of us.
1. What We Do
We provide IT services that help people get more time back in their day. That includes onsite and remote IT support, email migrations, Microsoft 365 licensing, domain and DNS configuration, basic security setups, and other cloud-first solutions. We aim to deliver clean, well-documented, no-nonsense support.
2. Working Together
By using our services, you agree to:
- Provide accurate info when we need it
- Communicate clearly (we’ll do the same)
- Pay agreed-upon fees on time
- Respect the tools, licenses, and systems we help set up
We’ll always outline what’s included before starting a project or subscription. No surprises, no pressure.
3. Payment and Subscriptions
Some services may be billed one-time, others monthly (like Microsoft 365 licensing). We’ll always confirm pricing before anything is billed. If you ever want to cancel a recurring service, just give us a heads-up, ideally before the next billing cycle.
4. Using Third-Party Tools
We use trusted platforms like Microsoft, Cloudflare, and others to help you get things done. Those services have their own terms, we’ll guide you, but we don’t control them. We’re here to make sure they’re working for you, not against you.
5. Stuff Happens
We take care to do things right, but no system is perfect. We can’t promise there will never be an issue, but we will always aim to make it right if something’s on us. We’re not liable for indirect losses (like downtime or data loss), especially from third-party platforms.
6. Privacy and Respect
We treat your data and time with care. We don’t sell or share your personal info. See our Privacy Policy for more on that.
7. Updates
We may tweak these terms as we grow. If anything big changes, we’ll post it here. Continued use of our site or services means you’re good with the latest version.
8. Contact
Have questions? Something not clear? Let’s talk:
📧 info@wavefinity.net